UX Audit


An expert analysis or expert heuristic review is a way to test whether a website is user friendly. In other words, it tests the site’s usability. A User Experience (UX) expert will go through your site or application and use heuristics (UX guiding principles) to evaluate the usability of your service.


An expert review is a quick and cheap way to get an analysis of your service. Typically an expert review uncovers about 60% of usability issues.


We will evaluate interactions using a traffic light system so as to prioritise issues:

  • Green: Example of best practice
  • Yellow: Minor problem
  • Orange: Serious problem
  • Red: Critical problem

We will take screenshots of your product and overlay the analysis so you have reference for where the issues were found.

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