An expert analysis or expert heuristic review is a way to test whether a website is user friendly. In other words, it tests the site’s usability. A User Experience (UX) expert will go through your site or application and use heuristics (UX guiding principles) to evaluate the usability of your service.
An expert review is a quick and cheap way to get an analysis of your service. Typically an expert review uncovers about 60% of usability issues.
We will evaluate interactions using a traffic light system so as to prioritise issues:
- Green: Example of best practice
- Yellow: Minor problem
- Orange: Serious problem
- Red: Critical problem
We will take screenshots of your product and overlay the analysis so you have reference for where the issues were found.